Luma Comfort Clear Ice Cube Maker Machine - Stainless Steel Countertop Portable Design | Makes First Cubes in 15 Minutes, 28 lbs. of Ice in 24 Hours | Perfect for Cocktails, Iced Coffee, and Home Entertaining

I have had ice makers for the last 5 years. While all have done ok, this one is the Champ! It was easy to set up. *make sure to read the instructions before turning on. There is a way to make your ice thicker!*.I was skeptical about the speed of ice production, but if anything, it was under promised and over delivered. The ice is clear and tasty and the maker can produce more ice in an hour than any other ice machine I have.I had an older bullet ice machine before this and between that and my refrigerator's dual ice machine my family was always running out of ice.Now, I bag ice and keep it in my garage freezer for back up but I doubt I will ever need it.When it's time for party's or BBq's I just start bagging ice a couple days before and I am able to fill up two ice chests and still have plenty of ice for cocktails.It may not produce Sonic or crunch ice that we all love so much, but this bad boy get's the job done.Don't waste $500 on one of those machines you saw on instagram. Get this one!After looking at portable units for clear ice, I finally crossed my fingers and ordered this unit based on plenty of reviews and the fact that they're all made in china....Clean it thoroughly, and run plenty of ice before you make ice you're going to actually use. It has a strong 'made in china chemical smell' when you first unbox it. Reminds me of the little made in china dremel I got one year that actually stated you should wash your hands after handling it due to chemicals used in manufacturing.... When I say clean thoroughly, I mean getting your hands inside the water receptical to wipe it all out, etc. Q-tips worked for cleaning the freezing grid. Then make ice constantly for a day, I didn't run soapy water through the plumbing, by the second day it was fine to put in a drink.The pros: It makes clear ice, which looks great in your drink! (this is from water from the tap through a brita filter). For bigger cubes, hold down the power button and count to 10 when you turn it on. When it gets going , it drops a waffle of ice every 15 to 20 minutes. Comparing fridge ice maker ice (a new kenmore), ice from trays (brita water) and ice from the store, this ice tastes best. Odd that it tastes better than the brita tray water, but it does....It also cranks out the ice fast enough that it's easy to make enough ice for two days in a evening (we go through ALOT of ice). I havn't done the math to see if it makes 28 pounds/day, I could care less if it meets the families requirements. Another thing that's nice is that the cubes are small enough to go into the ice maker bin in the door of the fridge and pass through the door dispenser, so clear ice from the freezer door. Very convenient and no wasted space by a sub-par freezer ice maker. The spare ice is in a bin to refill the door hopper as needed. Since it's not refridgerated, the ice bin is basically a cooler, let it make a couple waffles of ice, then remove the ice above those as it drops. This keeps the interior colder, and helps the ice form faster (the 'large cube' setting has the unit make ice 3minutes longer than 'small cube')The not so pros: It's loud. Not jet engine loud, but you'll notice when it shuts off. It throws a bit of heat. Not much surprise there, just be ready in the summer. It's large... Measure it out and make a form from a carbord box or something to see how it will dominate your countertop. Luckily we had space right next to the sink for it... It's portable yes, but it's heavy and bulky, so near the sink so you can drain it easily is best if you can fit it in. The ice cubes are wet and they will freeze into a solid pile of cubes in your freezer, have a ice pick or mallet handy lol. This isn't a fault of this unit, all these ice makers work that way, it's unavoidable. Stainless steel finish shows water spots and fingerprints like nothing I've seen before...The cons: First of all, Amazon sold out of these and I bought from Brookstone (via Amazon) since I didn't want to wait for Amazon to restock (yeah hindsight is 20/20 right?) Why is this a con? Because the unit stopped working a month and a half after we got it, and it cost 65$, yeah SIXTY FIVE dollars to ship it back to brookstone for an exchange. I'm never buying anything from Brookstone again. Ever. Never going to go to the local ups-store again either...But as I said, it stopped working a month an a half after we got it. It ran like a champ every other day until the 'add water' light came on and nothing else. Power cycle, everything in the tiny manual it comes with, no noise, no tripping of some internal switch (you hear a loud click when it starts, or you should). Since I could exchange it, I did, or I'd go at it with a hammer and pliers to see what was going on inside...It was missing the left front foot. Not a big deal? It showed how well it was manufactured. The foot didn't come off, it was never installed. The feet are held on by screws, and you could see the starter hole in the metal where no screw had ever been...The ice scoop they include is tiny, and the only thing it's really good for is scooping a little bit of dry cat food. It's that flimsy.The controls on the unit are pretty spartan... Yeah you can use one circuit board for multiple functions etc, but it's just cheap... Your two controls are the power cord, and a button to turn it on and off, and holding the button for a 10count to have it go to 'big ice mode' is just asking for trouble down the road....The 'filters' (there's two, one in the water receptical and one in the bottom of the ice bin) will filter anything larger than a milimeter. That's not a filter in my book, that's a grate. And, there's a sticker on it that says that distilled water is not recommended. Um... Why? Misprint or it would foil thier mtbf? I'm not into fluid mechanics but I can't think of a reason why distilled water woudn't be good for a ice maker...And the "I can't say if this is a pro or a con": The new unit arrived, and the Stainless finish on the housing looks brighter than the other unit, it has all four feet, and it's working. I also noticed a little sensor tip in the bottom of the ice bin in the drain depression. I honestly can't recall if there was such a thing in the returned unit or not, but on the new unit, there is less water sitting at the bottom of the ice bin. The old unit would release water and fill the cooler to the bottom of the ice tray (maybe a inch or more of water). The new unit, there's half an inch or less of water in the bottom of the cooler. Is this a 'new' unit, and the first unit a 'several years old' unit dusted off for the Christmas buying season? I don't know, but I'll update this review if the new unit stops working.If it hadn't stopped working, I'd have given the first unit a 4star rating (missing a foot is just too careless to warrant 5stars no matter how good the ice tastes). If I'd gotten a unit that looks as good as the second unit and it didn't stop working, I'd give this a 5star rating. It works great when it works, and the ice is the best tasting ice we've had.My family moved and we are living in an Airbnb as we search for a house. Our freezer in the Airbnb isn’t too big so we were buying bags of ice and using a cooler; that was adding up fast and I had looked at this before so I decided to buy immediately. Shipping and delivery were great and, after listing it sit upright for 2 hours I added water and began to make ice. This really produces a lot of ice. Overall, I am pleased.By removing one star is because the ice cones out in blocks and you need to break it up. Also, it isn’t set it and forget it, you have to constantly make sure it isn’t jammed up. One morning I awoke to lots of water in the ice cavity and little ice. Overnight it might have run out of water but it didn’t use the water in the cavity before stopping.For best performance, follow the instructions on letting it sit, wiping it down, etc. Refill the water every night, or every other night, and break up the ice every so often. It is a good buy and I will see how long it lasts.Makes great ice and doesn’t leak after a few weeks like the 5 other less expensive ones I’ve owned. The ice cubes don’t separate in the tray. I pretty much leave it running 24x7.The machine works great at making ice and keeping it frozen inside the machine when it fills up with ice. When you take ice out it starts making ice again right away. The only complaint is that even when I set it for thicker ice, the ice is actually the same. Otherwise very pleased.Bought this for a gift for someone I knew did not want the cloudy bullet shaped eyes that most countertop makers create. This truly does produce small clear ice cubes!! Produces a really good amount of ice and is easy to use. It looks good in her all stainless steel appliance kitchen. Simple to use and a nice option for someone who doesn’t have an icemaker built into their fridge or just needs extra for cold drinksPerfect. Exactly as described and the ice maker runs smooth, easy to use, and the ice arw small cubes and perfect for my drinks, smoothies and anything else. It fits nicely on my countertop and the fact it doesn't require a water line is perfect.I purchased the Luma ice maker in May 2020 and it is doing very well. It is a bit difficult to clean the water reservoir and a spot or two in the ice chamber. However, we have very much enjoyed this product and if possible I will replace it when the time comes with the same thing. These ice maker machines produce ice that is thin-walled. This is for rapid output. Combined with my Magellan double-walled 30oz and 40oz tumblers, it's one of a few things I call "awesome," a word I use sparingly. Quite happy with the Luma ice maker.Only had for a few months and the hose from the main water reservoir is leaking in the machine already not impressed with the quality of this build woke up to a soaked counter and floor. For as much as this machine is between having to manually break every ice cube up when it drops them into the ocean box and now this leaking I would not reccomend this product. I have heard back from customer service they only cover the cost of shipping for a replacement for the first 20 days of owning the product and it is 45$ to ship a replacement....at present this is some of the worst customer service I have had.Estéticamente esta muy bonito y elegante, a nivel rapidez en producción de hielos, no lo recomiendo, aunque si hace pequeños hielos transparentes (10 en eso, me encantaron!) son huecos y se deshacen muy rápido, además los primeros en hacerse tardan más de 1 hora y el tiempo entre lote y lote son 20 minutos (cronómetro en mano) y sólo uno que sirve para un vaso pequeño, tipo old fashioned de 7 u 8 onzas. Me encantó que fue capaz de trabajar muchas horas seguidas, creo que la deje 48 horas trabajando. Los Hielos transparentes son su factor más fuerte, sin esto y que trabaja mucho tiempo de forma continua, no recomendaría la compra.EXCELENTE Y EFICIENTE PRODUCTO........TE FELICITO AMAZON QUIEN SEA QUE ESCOJE LOS PROVEEDORES ESTA HACIENDO MAGNIFICO TRABAJO. UN GRAN PRODUCTO A UN PRECIO SUMAMENTE COMPETITIVO. ADEMAS UN EXCELENTE SERVICIO DE ENTREGA, IGUAL O SUPERIOR AL DE AMAZON USA. GRACIAS Y SIGANLE PONIENDO EL EJEMPLO A LOS DEMAS COMPETIDORES QUE ESTAN EN OTRA LIGA. ARMANDOThis product does make ice well but the cubes do stay together and have to be broken apart which is just ok. The materials used are not good grade, the ice bucket is made of very flimsy plastic which doesn't look as if it will stand up and the "scoop" honestly is a waste of cheap plastic and because the sheets of ice don't break apart without hammering them apart (which I am absolutely sure would destroy the ice bucket if the ice was broken apart in it) is utterly useless. Next time I will likely choose a better model from the same manufacturer even they should be qashamed of this el cheapo model.